Privacy Notice

This Privacy Notice (Privacy Notice) informs you (you) about how Impact Career Coach (Impact Career Coach, our, we, or us), treats your personal data (Data) according to the EU General Data Protection Regulation (GDPR) when accessing our Website (www.impactcareercoach.com) and as otherwise specified herein.

 

1. What Kind of Data We Process

We process the following categories of Data:

  • Usage Data: When accessing our Website (and through our Website our services, such as e.g. contact form, newsletter subscription, etc.), the following information about your device may be collected automatically in so-called server logfiles: server name, IP address, operating system, type of device, browser name and version, date and time of access, address of the Website from which you were redirected to our Website (regarding cookies used on our Website please see our Cookies Policy).
  • Contact Data: Your contact information, including your name and email address.
  • Professional Data: Contact Data (see above), your pitch deck and your company's website.
  • Communication Data: Contact Data (see above) and communication related data such as subject matter, communication content, and associated metadata (e.g. time of sending, receipt, processing data, responder, etc.).

 

2. Purpose and Legal Basis of Data Processing

We collect and process Data in the following situations for the indicated purpose(s) and, within the scope of applicability of the GDPR, based on the legal basis as indicated:

  • Website: When you access our Website, we process Usage Data for the purposes of operating and securing our Website, in particular for security reasons to ensure the stability and integrity of our systems. Within the scope of the GDPR, such processing is based on our legitimate interest (GDPR 6.1.f). We may also use cookies as set out in our Cookies Policy. Furthermore, we may analyze your use of our Website with web analysis tools, including Google Analytics (with IP anonymization activated), in order to optimize our Website regarding usability and to gain insight about the use of our Website. The collected data will not be merged with other personal data or disclosed to third parties. Within the scope of GDPR, such processing is based on our legitimate interest (GDPR 6.1.f). Further information on the use of data by Google and configuration options can be found here: https://www.google.com/intl/en/policies/privacy/partners.
  • Newsletter: When you subscribe to, receive, and interact with our newsletter (e.g. by opening it and clicking on links), we process Marketing Data and Usage Data for the purpose of marketing our services to you, improving our marketing services and the quality of our marketing materials, providing you with more relevant information, and securing our systems. Within the scope of the GDPR, such processing is based on your consent (GDPR 6.1.a) and/or our legitimate interest (GDPR 6.1.f).
  • Communication: When you contact us by any communication channel available (e.g. contact forms, emails, etc.), we process Communication Data (and to the extent applicable Usage Data) for the purpose of processing your inquiry. Within the scope of the GDPR, such processing is based on your consent (GDPR 6.1.a) and/or the performance of the contract with you (GDPR 6.1.b).
  • Under certain circumstances, we may also collect and process Data for the following purpose(s) and, within the scope of applicability of the GDPR, based on the legal basis as indicated:

    • To preserve our legal interests, e.g. by enforcing or defending our legal rights. Within the scope of the GDPR, such processing is based on our legitimate interest (GDPR 6.1.f).

    • To comply with a legal obligation to which we are subject. Within the scope of the GDPR, such processing is based on the corresponding legal obligation (GDPR 6.1.c).

 

3. How Personal Data Is Collected

We use different methods to collect Data. In most cases, you provide such Data to us in your direct interactions with us, e.g. by filling in forms on our Website, corresponding with us via email, subscribing to our newsletter or in personal interactions, e.g. at conferences, fairs or other business events.

 

4. No Obligation to Provide Data

You are under no obligation to provide Impact Career Coach with any Data. However, if you do not make the necessary Data available to us, we may not be able to interact with you or provide the corresponding services to you (e.g. communicate with you, send a newsletter to you, or enter into a contract with you).

 

5. How Long we Retain Data

We retain / store Data in general as follows:

  • Usage Data: As long as (i) required to enable the requested access and secure the stability and integrity of our systems, (ii) where processed for the purpose of website analysis for as long as required to perform such analysis (see also our Cookies Policy), and (iii) as part of any other data category as applicable for such category.
  • Contact Data: : As long as (i) you are subscribed to our Newsletter, (ii) Client Contract with you persists or (iii) as part of any other data category as applicable for such category.
  • Professional Data:As long as (i) Professional Data is required with regard to the Client Contract with you persists and (ii) as part of any other data category as applicable for such category.
  • Marketing Data: As long as (i) you are subscribed to our Newsletter and (ii) as part of any other data category as applicable for such category.
  • Communication Data: As long as (i) required to respond to and complete your inquiry or other communication with you and/or (ii) the Client Contract with you persists.

After the above storage periods, your personal data will be deleted (or anonymized), if and to the extent (a) we are not legally obliged to retain such data (e.g. for accounting or document retention purposes) and (b) we do not have an overriding legitimate interest to retain such data for the assessment or exercise of, or for the defence against, legal claims.

 

6. Data Transfers

We may use service providers for the hosting and operation of our Website, cloud and database services and further services, including the newsletter. Such service providers may have access to your Data, strictly limited to the performance of their services for us. Otherwise, we do not transfer your Data to any third parties.

In general, your Data is processed in the European Union (EU) or the European Economic Area (EEA), or in other countries that are considered to guarantee an adequate level of data protection according to the GDPR, such as e.g. the United Kingdom. If we transfer Data to (or grant access to Data from) a third country which does not meet this requirement, we ensure that appropriate safeguards are in place, such as the EU Standard Contractual Clauses.

 

7. Right to Object

You have the right to object to the processing of your Data if (a) the processing takes place for direct marketing purposes; or (b) the processing is based on our legitimate interest (GDPR 6.1.f), by explaining the particular reasons and circumstances of your objection.

 

Regarding cookies through which certain personal data may be collected, you can block the setting of such cookies at any time by changing the settings in your browser accordingly or taking appropriate steps as set out in our Cookies Policy. You will then be notified whenever your browser attempts to create a cookie and you can decide whether you want to allow the cookie or not. Please note that a deactivation of cookies may result in a limited user experience and you may not be able to use every function of our Website or services or to access the services in an appropriate manner altogether. For further information, please refer to our Cookies Policy.

 

8. Your Rights

You have the right to request information about your Data we process. In particular, you have – or may have, depending on the circumstances – the right to:

  • Information, i.e. to ask us whether we are processing Data about you, and if so, to provide you with further information related thereto.
  • Correction, i.e. to ask us to correct your Data if it is incorrect or incomplete.
  • Deletion, i.e. to delete your Data (to the extent we are not under a legal obligation or have an overriding legitimate interest to retain such data).
  • Restrict Processing, i.e. to ask us to temporarily restrict our processing of your Data.
  • Data Portability, i.e. to ask us to provide you in electronic form (to the extent technically feasible) the Data you have provided to us.
  • Withdraw Your Consent, i.e. to withdraw your consent if and to the extent you have previously given your consent to any specific purpose of processing of your Data. This will not affect the lawfulness of any processing carried out before you withdraw your consent and it may mean that we will no longer be able to provide our services to you.

In case you wish to exercise any of these rights, please contact us. Before responding to your request, we may ask for proof of identity. This helps us to ensure that your Data is not disclosed to any person who has no right to receive it.

 

9. Complaint / Regulatory Authority

If you believe that our processing of your Data contradicts the applicable data protection laws, you have the possibility to lodge a complaint with the competent data protection authority.

 

Last Updated: 8 February 2024